1. Acceptance of Terms
By creating an account on LandedCost.io ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms. If you do not agree, do not use the Platform.
2. Account Registration
To use the Platform, you must create an account by providing a valid email address and password. You agree to:
- •Provide accurate and complete registration information.
- •Keep your login credentials secure and confidential.
- •Notify us immediately of any unauthorised access to your account.
- •Accept responsibility for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
3. Subscription & Billing
The Platform offers a free trial period and paid subscription plans. Details of available plans, pricing, and features are displayed on our Pricing page.
- •Subscriptions are billed on a recurring basis (monthly or annual) as selected at checkout.
- •All prices are listed in GBP and are exclusive of VAT unless otherwise stated.
- •You may upgrade, downgrade, or cancel your subscription at any time from your account settings.
- •Cancellations take effect at the end of the current billing period. No pro-rata refunds are provided for partial periods.
- •We reserve the right to change pricing with 30 days' notice. Price changes do not affect the current billing period.
4. Calculation Disclaimer & No Liability for Results
All calculations provided by this Platform — including but not limited to landed cost estimates, duty and VAT calculations, cost allocation, profitability projections, exchange rate conversions, and sensitivity analyses — are provided for informational and estimation purposes only. Results are based entirely on the data you enter and the allocation method you select.
LandedCost.io accepts no liability whatsoever for any inaccurate, incomplete, or misleading results produced by the Platform. Calculations may contain errors due to incorrect input data, rounding, exchange rate fluctuations, changes in duty rates, regulatory changes, or other factors beyond our control. You acknowledge that the Platform is a planning and estimation tool, not a definitive source of financial, tax, or customs data.
You are solely responsible for independently verifying and checking the accuracy of all calculations against actual freight invoices, customs declarations, duty assessments, HMRC or relevant tax authority records, and other official documentation before making any business, financial, or purchasing decisions. The Platform is not a substitute for professional financial, tax, customs brokerage, or legal advice.
The cost allocation methods provided (By Units, By Weight, By Volume, By Chargeable Weight, By Value, Equal Split) are common industry approaches. The appropriate method for your shipment depends on how your freight forwarder or carrier actually billed the shipment. The Platform does not recommend or endorse any particular method. Using an incorrect allocation method may produce materially different results.
By using the Platform, you expressly agree that you will not rely solely on any calculation, estimate, or output produced by the Platform without independent verification, and that LandedCost.io shall bear no responsibility for any losses, costs, penalties, or damages arising from decisions made based on unverified Platform outputs.
5. Intellectual Property
The Platform, including its design, code, documentation, branding, and all content created by LandedCost.io, is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Platform for your internal business purposes during your active subscription.
You retain full ownership of all data you enter into the Platform. We do not claim any intellectual property rights over your business data, shipment records, or reports generated from your data.
6. Acceptable Use
You agree to use the Platform only for its intended purpose: calculating import costs and profitability for legitimate commercial activities. You may not:
- •Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations.
- •Attempt to gain unauthorised access to the Platform, other accounts, or our systems.
- •Interfere with or disrupt the Platform's operation, including through automated scripts, bots, or excessive API calls.
- •Reverse-engineer, decompile, or attempt to extract the source code of the Platform.
- •Resell, sublicence, or redistribute access to the Platform without our written consent.
7. Data & Privacy
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by applicable law, LandedCost.io and its operators, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of (or inability to use) the Platform, including but not limited to:
- •Loss of profits, revenue, data, or business opportunity.
- •Errors, inaccuracies, or omissions in any calculations, landed cost estimates, exchange rates, duty rates, VAT figures, or profitability projections produced by the Platform.
- •Any financial, commercial, or regulatory decisions made based on information, calculations, or outputs provided by the Platform.
- •Service interruptions or data loss.
Our total aggregate liability for any claims arising from your use of the Platform shall not exceed the amount you have paid to us in subscription fees during the twelve (12) months preceding the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless LandedCost.io and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.
10. Termination
You may terminate your account at any time by deleting it from your account settings. We may suspend or terminate your access to the Platform at any time if you breach these Terms or if we reasonably believe your use poses a risk to the Platform or other users.
Upon termination, your right to use the Platform ceases immediately. We will delete your data in accordance with our Privacy Policy retention schedule. Any provisions of these Terms that by their nature should survive termination will continue to apply.
11. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms of Service, please reach out via our Contact page.
See also: Privacy Policy · Cookie Policy